Refund Policy

Airport Transfers

• 48+ hours notice → full refund

• Less than 48 hours → 50% charge

• Same-day cancellations → no refund

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Events (Weddings, Proms, Parties)

• Deposits are non-refundable

• Balance payments may be refundable depending on notice

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No-Show Policy

• No-shows are charged 100% of booking

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Service Issues

If there is a service issue, please contact us within 24 hours:
📧 bookings@gtaexeclimo.ca

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We will review and resolve fairly.